COVID-19: ANNOUNCEMENTS AND UPDATES

Traduction française à suivre.

COVID-19 Update

Date: June 29, 2020

Dear friends,

Easter Seals Canada is pleased to announce that the Access 2 Card Program has re-opened on a modified schedule and is excited to serve Canadians living with disabilities again! The office hours for the Access 2 Card Program starting June 29, 2020 onwards are Tuesdays and Wednesdays, 9 am to 4 pm EST. For all assistance related to the Access 2 Card, please reach out to us via email at  access2card@easterseals.ca.

In light of venue closures during the COVID-19 pandemic, the Access 2 Card Program is pleased to extend the expiry dates on all new Access 2 card applications received from this time to the end of the calendar year for which the membership card would be valid*. For instance:

  • The expiry dates on all new 3-year card applications will be 31 December 2023*
  • The expiry dates on all new 5-year card applications will be 31 December 2025*

This applies to applications for all new, renewal and replacement cards received between June 29, 2020 to December 31, 2020.

The rest of the Easter Seals Canada office remains closed and staff continue to work from home. We thank you for your continued patience with us as we work to fully restore our services in accordance with guidelines by local health authorities. Should you have any questions or concerns, please contact info@easterseals.ca

MISE À JOUR COVID-19 

Date: 29 juin 2020

Cher amis,

Timbres de Pâques Canada a le plaisir d’annoncer que le Programme Carte Access 2 a rouvert ses portes selon un horaire modifié et est ravi de servir à nouveau les Canadiens vivant avec un handicap! Les heures de bureau du Programme Carte Access 2 à partir du 29 juin 2020 sont les mardis et mercredis, de 9 h à 16 h HNE. Pour toute assistance liée à la Carte Access 2, veuillez nous contacter par e-mail à access2card@easterseals.ca 

Pendant les fermetures de sites en raison de la COVID-19, le programme de cartes Accès 2 est heureux de prolonger les dates d’expiration de toutes les nouvelles demandes de cartes Accès 2 reçues à partir de ce moment jusqu’à la fin de l’année civile pour laquelle la carte de membre serait valide.* Par exemple:

  • La date d’expiration de toutes les demandes de 3 ans sera le 31 décembre 2023 *
  • La date d’expiration de toutes les demandes de 5 ans sera le 31 décembre 2025 *

Cela s’applique aux demandes des cartes nouvelles, renouvellement et remplacement reçues entre le 29 juin 2020 et le 31 décembre 2020.

Le reste du bureau de Timbres de Pâques Canada demeure fermé et le personnel continue de travailler à domicile. Nous vous remercions de votre patience alors que nous travaillons à restaurer nos services conformément aux directives des autorités de santé locales. Si vous avez d’autres questions ou des préoccupations, veuillez contacter info@easterseals.ca

PREVIOUS UPDATES

Traduction française à suivre.

COVID-19 UPDATE

Date: March 16, 2020

Dear friends, donors and partners,

Like you, we are closely monitoring the situation with regard to the COVID-19 (novel coronavirus) virus and taking directions and guidance from the government and public health departments seriously.

At all times, the health and safety of our participants, volunteers, employees and partners continue to be our highest priority. As such, Easter Seals Canada will be closing our office (including processing of walk-in applications for the Access 2 Card program) temporarily starting March 16, 2020.

As the situation surrounding COVID-19 continues to evolve, we will regularly assess our procedures and operations, and will keep you informed of any changes, including the re-opening  date of our Easter Seals Canada office, via our website and social media channels.

For information regarding operations and services provided by our Easter Seals provincial member organizations, please visit the respective provincial websites for details.

Please visit the Health Canada website, or your local public health department, for steps you can take to help prevent the spread of COVID-19.

We greatly appreciate your understanding, patience and continued support. Should you have any questions or concerns, please contact info@easterseals.ca

Mise à jour importante concernant la COVID-19 

Date: 16 mars 2020

Chers amis, donateurs et partenaires,

Comme vous, nous suivons de près la situation concernant le virus COVID-19 (le nouveau coronavirus) et prenons très au sérieux les orientations et les conseils du gouvernement et des services de santé publique.

La santé et la sécurité de nos participants, bénévoles, employés et partenaires continuent en tout temps d’être notre priorité absolue. À ce titre, Timbres de Pâques Canada fermera temporairement son bureau (y compris le traitement des demandes sans rendez-vous pour le programme de carte Accès 2) à compter du 16 mars 2020.

À mesure que la situation de la COVID-19 continue d’évoluer, nous évaluerons régulièrement nos procédures et nos opérations et vous tiendrons informés de tout changement, y compris la date de réouverture de notre bureau de Timbres de Pâques Canada, via notre site Web et nos canaux de médias sociaux.

Pour plus d’informations sur les opérations et les services fournis par nos organisations membres provinciales de Timbres de Pâques, veuillez visiter les sites Web provinciaux respectifs pour plus de détails.

Veuillez visiter le site Web de Santé Canada ou votre service de santé publique local pour apprendre les mesures que vous pouvez prendre pour prévenir la propagation de la COVID-19.

Nous apprécions grandement votre compréhension, votre patience et votre soutien continu. Si vous avez des questions ou des préoccupations, veuillez contacter info@easterseals.ca

Resources/Ressources:

Taking Care of Your Mental Health

COVID-19 Resources - Taking Care of Your Mental Health

Vulnerable Populations

COVID-19 Resource: Vunerable Populations

Reduce The Spread of COVID-19 

COVID-19 Resource: Wash Your Hands

Canada’s COVID-19 Economic Response

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